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Can I insure my fuel card account against misuse?

27-03-2017

The Fuelcard People answer: Through regular contact with our customers and following a review of questionnaires, it became clear that one of the major concerns of our customers was the possibility of card fraud and the significant effect it could have on their business.In response to this we have introduced a service called Card Protect. This service is designed to give you peace of mind when it comes to the security of your fuel cards. When the card has been lost or stolen, contact us with the relevant details of the card. During office hours (Monday to Thursday 9:00 – 17:00, Friday 9:00 – 16:00) you should report its loss by phoning 01282 838800 or faxing 01282 831023. You may also use our free internet service, eServices, 24/7, however, you must apply for a user password and logon number in advance, which can be activated by registering online here. All transactions from this point will no longer be your liability. You or your employees void this service if there is evidence of internal fraud or collusion. The cost of the service is a minimal monthly charge, please ask for details. The service covers you for losses of up to 5,000 litres on your account. Your cards will automatically be included in this service unless you specify otherwise. This option is in addition to our standard Terms and Conditions which are available for download from our website.
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